:root {
  --deep: #21295C; --blue: #065A82; --teal: #1C7293; --amber: #E8A33D;
  --red: #C0392B; --green: #2E7D5B; --bg: #F4F6F9; --ink: #2C3444; --mut: #5A6478;
  --line: #E2E7EF; --card: #FFFFFF;
}
* { box-sizing: border-box; margin: 0; }
body {
  font: 15px/1.5 "Segoe UI", system-ui, -apple-system, Arial, sans-serif;
  background: var(--bg); color: var(--ink);
}
header {
  background: var(--deep); color: #fff; padding: 0.9rem 1.6rem;
  display: flex; justify-content: space-between; align-items: center; flex-wrap: wrap; gap: .8rem;
}
.brand { display: flex; gap: .8rem; align-items: center; }
.logo {
  width: 42px; height: 42px; border-radius: 10px; background: var(--amber); color: var(--deep);
  font-weight: 800; font-size: 24px; display: flex; align-items: center; justify-content: center;
}
h1 { font-size: 1.25rem; }
.proto { font-size: .62rem; letter-spacing: .12em; background: var(--teal); padding: .15rem .45rem; border-radius: 4px; vertical-align: middle; }
header p { font-size: .75rem; color: #B9C6DC; }
nav button {
  background: transparent; color: #C7D3E3; border: 1px solid #3E4C82; border-radius: 8px;
  padding: .5rem 1.1rem; margin-left: .4rem; cursor: pointer; font-size: .9rem;
}
nav button.active { background: var(--amber); color: var(--deep); border-color: var(--amber); font-weight: 700; }
main { padding: 1.4rem 1.6rem; max-width: 1350px; margin: 0 auto; }
.view { display: none; }
.view.active { display: block; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 1.2rem; align-items: start; }
@media (max-width: 980px) { .grid2 { grid-template-columns: 1fr; } }
.narrow { max-width: 640px; margin: 0 auto; }
.card {
  background: var(--card); border: 1px solid var(--line); border-radius: 12px;
  padding: 1.2rem 1.3rem; margin-bottom: 1.2rem; box-shadow: 0 1px 3px rgba(33,41,92,.06);
}
h2 { font-size: 1.05rem; color: var(--deep); margin-bottom: .5rem; }
h3 { font-size: .92rem; color: var(--deep); margin: .9rem 0 .4rem; }
.hint { font-size: .8rem; color: var(--mut); font-weight: 400; margin-bottom: .6rem; }
.formrow { display: flex; gap: .8rem; flex-wrap: wrap; margin-bottom: .7rem; align-items: end; }
label { font-size: .78rem; color: var(--mut); display: flex; flex-direction: column; gap: .25rem; }
input, select {
  font: inherit; padding: .45rem .6rem; border: 1px solid var(--line); border-radius: 8px;
  min-width: 150px; background: #fff; color: var(--ink);
}
.btnrow { display: flex; gap: .6rem; margin: .6rem 0; flex-wrap: wrap; }
.btn {
  background: var(--teal); color: #fff; border: none; border-radius: 8px;
  padding: .5rem 1.1rem; cursor: pointer; font-size: .9rem; font-weight: 600;
}
.btn:hover { background: var(--blue); }
.btn.ghost { background: #fff; color: var(--teal); border: 1px solid var(--teal); }
.btn.warn { background: var(--red); }
.btn:disabled, .btn:disabled:hover { opacity: .4; cursor: not-allowed; background: var(--mut); color: #fff; border-color: var(--mut); }
.btn.small { padding: .28rem .7rem; font-size: .78rem; }
.badge {
  display: inline-block; padding: .12rem .55rem; border-radius: 999px;
  font-size: .72rem; font-weight: 700; color: #fff; background: var(--mut);
}
.b-ISSUED { background: var(--teal); } .b-PAID { background: var(--green); }
.b-DISPUTED { background: var(--amber); color: var(--deep); } .b-PAST_DUE { background: var(--red); }
.b-VOID, .b-DISMISSED { background: var(--mut); } .b-UPHELD { background: var(--blue); }
.b-REDUCED { background: var(--amber); color: var(--deep); }
.b-NO_VIOLATION { background: var(--green); } .b-POTENTIAL_VIOLATION { background: var(--red); }
.b-NEEDS_REVIEW { background: var(--amber); color: var(--deep); }
.b-T0 { background: var(--green); } .b-T1 { background: var(--teal); }
table { width: 100%; border-collapse: collapse; font-size: .84rem; margin-top: .5rem; }
th { text-align: left; color: var(--mut); font-size: .72rem; text-transform: uppercase; letter-spacing: .05em; padding: .4rem .5rem; border-bottom: 2px solid var(--line); }
td { padding: .45rem .5rem; border-bottom: 1px solid var(--line); vertical-align: top; }
tr.click { cursor: pointer; }
tr.click:hover { background: #EEF3F9; }
.note {
  border-left: 4px solid var(--teal); background: #EEF5F9; padding: .6rem .8rem;
  border-radius: 0 8px 8px 0; margin: .6rem 0; font-size: .86rem;
}
.note.ok { border-color: var(--green); background: #EDF6F1; }
.note.bad { border-color: var(--red); background: #FBEFED; }
.note.warn { border-color: var(--amber); background: #FCF6EA; }
.tiles { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); gap: .9rem; margin: .8rem 0 1.1rem; }
.tile { background: var(--bg); border: 1px solid var(--line); border-radius: 10px; padding: .8rem .9rem; }
.tile .v { font-size: 1.55rem; font-weight: 800; color: var(--deep); }
.tile .l { font-size: .74rem; color: var(--mut); }
.bar { display: flex; align-items: center; gap: .6rem; margin: .3rem 0; font-size: .82rem; }
.bar .lbl { width: 130px; color: var(--ink); flex-shrink: 0; }
.bar .track { display: block; flex: 1; background: var(--line); border-radius: 5px; height: 16px; position: relative; overflow: hidden; }
.bar .fill { display: block; height: 100%; border-radius: 5px; background: var(--teal); min-width: 2px; }
.bar .val { width: 70px; text-align: right; color: var(--mut); font-variant-numeric: tabular-nums; }
.ledger td:nth-child(2) { text-align: right; font-variant-numeric: tabular-nums; }
.paybox { background: #EDF6F1; border: 1px solid var(--green); border-radius: 10px; padding: .9rem 1rem; margin-top: .7rem; }
.paybox .due { font-size: 1.7rem; font-weight: 800; color: var(--green); }
footer { text-align: center; color: var(--mut); font-size: .74rem; padding: 1rem; }
.kv { font-size: .84rem; margin: .2rem 0; }
.kv b { color: var(--deep); }

.authbar { background: #FCF6EA; border: 1px solid var(--amber); border-left: 4px solid var(--amber);
  border-radius: 8px; padding: .6rem .9rem; margin-bottom: 1rem; font-size: .88rem; color: var(--ink); }
.authbar.ok { background: #EDF6F1; border-color: var(--green); border-left-color: var(--green); }
.authbar a { color: var(--teal); }

/* ---------- sign-in gate ---------- */
.gate {
  position: fixed; inset: 0; display: flex; align-items: flex-start; justify-content: center;
  padding: 1.5rem; overflow: auto;
  background: linear-gradient(140deg, #21295C 0%, #1C7293 100%);
}
.gate-card {
  background: var(--card); border-radius: 14px; padding: 1.6rem 1.7rem;
  width: 100%; max-width: 420px; box-shadow: 0 18px 50px rgba(15, 20, 48, .35);
  margin: auto;   /* centred when it fits; scrolls from the top when it does not */
}
.gate-brand { display: flex; gap: .8rem; align-items: center; margin-bottom: 1.3rem; }
.gate-brand h1 { color: var(--deep); font-size: 1.15rem; }
.gate-brand p { font-size: .72rem; color: var(--mut); }
.gate-fld { display: flex; flex-direction: column; gap: .3rem; margin-bottom: .8rem; font-size: .8rem; }
.gate-fld input { min-width: 0; width: 100%; padding: .55rem .7rem; }
.gate-btn { width: 100%; padding: .65rem; margin-top: .3rem; }
.gate-foot { font-size: .76rem; color: var(--mut); margin-top: 1.1rem;
  border-top: 1px solid var(--line); padding-top: .8rem; }
.gate-foot a { color: var(--teal); }
.gate-demo { margin-top: 1.1rem; border-top: 1px solid var(--line); padding-top: .8rem; }
/* with the demo list: form left, accounts right (stacked on narrow screens) */
.gate-card.with-demo { max-width: 940px; }
@media (min-width: 820px) {
  .gate-card.with-demo { display: flex; gap: 1.6rem; align-items: stretch; }
  .gate-card.with-demo .gate-main { flex: 0 0 340px; }
  .gate-card.with-demo .gate-demo { flex: 1; min-width: 0; margin-top: 0; border-top: 0; padding-top: 0;
    border-left: 1px solid var(--line); padding-left: 1.6rem; display: flex !important; flex-direction: column; }
  .gate-card.with-demo .demo-list { max-height: max(24rem, calc(100vh - 12rem)); flex: 1; }
}
.demo-title { font-size: .74rem; color: var(--mut); margin-bottom: .45rem; }
.demo-title code { background: var(--bg); padding: .05rem .3rem; border-radius: 4px; }
.demo-filter { width: 100%; padding: .4rem .6rem; font-size: .8rem; margin-bottom: .5rem; }
.demo-list { max-height: 21rem; overflow-y: auto; padding-right: .2rem; }
@media (min-width: 560px) {
  .demo-group { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); column-gap: .4rem; }
  .demo-gh { grid-column: 1 / -1; }
}
.demo-group { margin-bottom: .55rem; }
.demo-gh { font-size: .72rem; font-weight: 700; color: var(--deep); text-transform: uppercase;
  letter-spacing: .03em; margin: .2rem 0 .3rem; }
.demo-gh span { color: var(--mut); font-weight: 400; text-transform: none; letter-spacing: 0; }
.demo-chip {
  display: block; width: 100%; text-align: left; margin-bottom: .3rem; cursor: pointer;
  background: var(--bg); border: 1px solid var(--line); border-radius: 8px;
  padding: .35rem .6rem; font: inherit; font-size: .8rem; color: var(--deep);
}
.demo-chip .demo-top { display: flex; justify-content: space-between; gap: .5rem; align-items: baseline; }
.demo-chip b { font-weight: 600; white-space: nowrap; }
.demo-chip i { flex: 1 1 auto; font-style: normal; color: var(--mut); font-size: .72rem; text-align: right;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis; min-width: 0; }
.demo-chip small { display: block; color: var(--mut); font-size: .7rem; margin-top: .1rem; }
.demo-chip small:empty { display: none; }
.demo-chip:hover, .demo-chip.on { border-color: var(--teal); background: #EEF5F9; }

/* ---------- header identity ---------- */
.whoami { text-align: right; line-height: 1.25; }
.who-name { font-size: .86rem; font-weight: 700; color: #fff; }
.who-role { font-size: .72rem; color: #B9C6DC; }
.headright { display: flex; align-items: center; gap: .7rem; margin-left: auto; flex-wrap: wrap; }
.applinks { display: flex; gap: .4rem; }
.jpick { display: flex; flex-direction: column; font-size: .68rem; color: #B9C6DC; gap: .1rem; }
.jpick select { font: inherit; font-size: .8rem; padding: .3rem .4rem; border-radius: 7px;
  border: 1px solid #3E4C82; background: #2A3570; color: #fff; }
.whoami { padding-left: .6rem; border-left: 1px solid #3E4C82; }
.applink {
  color: #C7D3E3; text-decoration: none; font-size: .82rem;
  border: 1px solid #3E4C82; border-radius: 8px; padding: .45rem .7rem; white-space: nowrap;
}
.applink.amber { color: var(--amber); border-color: var(--amber); }
#ad-matrix table { font-size: .76rem; }
#ad-matrix code { font-size: .72rem; }
.cmd { font-family: ui-monospace, "Cascadia Mono", Consolas, monospace; font-size: .76rem;
  background: var(--deep); color: #EAF0FA; border-radius: 6px; padding: .4rem .55rem;
  margin: .45rem 0; overflow-x: auto; white-space: nowrap; }

/* ---------- call center (assisted service) ---------- */
.cc-grid > div > .card + .card { margin-top: 1.2rem; }
.cc-form .formrow label { flex: 1; }
.cc-form .formrow input, .cc-form .formrow select { min-width: 0; width: 100%; }
textarea { font: inherit; padding: .45rem .6rem; border: 1px solid var(--line); border-radius: 8px;
  width: 100%; min-height: 4.5rem; resize: vertical; color: var(--ink); }
.cc-banner { display: flex; flex-wrap: wrap; gap: .4rem 1rem; align-items: center; background: var(--deep);
  color: #fff; border-radius: 10px; padding: .6rem .9rem; margin-bottom: .8rem; font-size: .84rem; }
.cc-banner b { color: var(--amber); }
.cc-banner .grow { flex: 1; }
.cc-amount { display: flex; gap: 1rem; flex-wrap: wrap; margin: .6rem 0; }
.cc-amount > div { background: var(--bg); border: 1px solid var(--line); border-radius: 10px; padding: .55rem .8rem; min-width: 120px; }
.cc-amount .v { font-size: 1.35rem; font-weight: 800; color: var(--deep); font-variant-numeric: tabular-nums; }
.cc-amount .v.due { color: var(--green); }
.cc-amount .l { font-size: .72rem; color: var(--mut); }
.cc-steps { margin: .3rem 0 .6rem 1.1rem; font-size: .88rem; }
.cc-steps li { margin: .2rem 0; }
.cc-panel { border: 1px solid var(--line); border-radius: 10px; padding: .8rem .9rem; margin-top: .8rem; background: #FBFCFE; }
.cc-panel h3 { margin-top: 0; }
.hosted { border: 2px dashed var(--teal); border-radius: 10px; padding: .7rem .8rem; background: #fff; margin: .5rem 0; }
.hosted .hosted-tag { font-size: .7rem; letter-spacing: .06em; text-transform: uppercase; color: var(--teal); font-weight: 700; margin-bottom: .4rem; }
.check { flex-direction: row; align-items: flex-start; gap: .5rem; font-size: .84rem; color: var(--ink); margin: .5rem 0; }
.check input { min-width: 0; margin-top: .15rem; }
details.cc-more { margin-top: .6rem; }
details.cc-more summary { cursor: pointer; font-size: .86rem; color: var(--deep); font-weight: 700; padding: .3rem 0; }
.receipt { border: 1px solid var(--green); border-radius: 10px; padding: .9rem 1rem; background: #fff; }
.receipt .rno { font-size: 1.2rem; font-weight: 800; color: var(--deep); letter-spacing: .02em; }
.b-CALL_CENTER { background: var(--deep); } .b-ONLINE { background: var(--teal); } .b-STAFF { background: var(--blue); }
.b-OPEN { background: var(--green); } .b-CLOSED { background: var(--mut); } .b-SUBMITTED { background: var(--amber); color: var(--deep); }
.b-DECIDED { background: var(--blue); }
@media print {
  body * { visibility: hidden; }
  .receipt, .receipt * { visibility: visible; }
  .receipt { position: absolute; left: 0; top: 0; width: 100%; border: none; }
  .receipt .noprint { display: none; }
}

/* ---------- cashier POS ---------- */
.pos-bar { display: flex; flex-wrap: wrap; gap: .6rem 1rem; align-items: center; justify-content: space-between;
  background: var(--deep); color: #fff; border-radius: 12px; padding: .6rem 1rem; margin-bottom: 1rem; font-size: .86rem; }
.pos-bar b { color: var(--amber); }
.pos-bar .btn.ghost { background: transparent; color: #fff; border-color: rgba(255,255,255,.5); }
.pos-grid { display: grid; grid-template-columns: minmax(0, 1.35fr) minmax(0, 1fr); gap: 1.2rem; align-items: start; }
@media (max-width: 1080px) { .pos-grid { grid-template-columns: 1fr; } }
.pos-scan { display: flex; gap: .6rem; margin-bottom: 1rem; }
.pos-scan input { flex: 1; font-size: 1.25rem; padding: .8rem 1rem; border: 2px solid var(--teal); border-radius: 10px; min-width: 0; }
.pos-scan .btn { font-size: 1rem; padding: 0 1.3rem; }
.pos-result { background: var(--card); border: 1px solid var(--line); border-radius: 12px; min-height: 320px; overflow: hidden; }
.pos-idle { padding: 3rem 1rem; text-align: center; color: var(--mut); font-size: 1.05rem; }
.pos-head { padding: 1rem 1.2rem; font-size: 1.7rem; font-weight: 800; letter-spacing: .01em; color: #fff; }
.pos-head.ok { background: var(--green); } .pos-head.due { background: #B5561F; } .pos-head.info { background: var(--mut); }
.pos-head .sub { display: block; font-size: .82rem; font-weight: 600; opacity: .9; letter-spacing: 0; margin-top: .15rem; }
.pos-fields { display: grid; grid-template-columns: repeat(auto-fill, minmax(170px, 1fr)); gap: 0; border-bottom: 1px solid var(--line); }
.pos-fields > div { padding: .55rem 1.2rem; border-top: 1px solid var(--line); }
.pos-fields .k { font-size: .7rem; text-transform: uppercase; letter-spacing: .05em; color: var(--mut); }
.pos-fields .v { font-size: 1rem; font-weight: 700; color: var(--deep); font-variant-numeric: tabular-nums; }
.pos-fields .v.big { font-size: 1.35rem; color: #B5561F; }
.pos-body { padding: .8rem 1.2rem 1.1rem; }
.pos-actions { display: flex; flex-wrap: wrap; gap: .5rem; margin-top: .6rem; }
.pos-actions .btn { padding: .65rem 1rem; }
.btn.go { background: var(--green); font-size: 1.05rem; padding: .75rem 1.4rem; }
.btn.go:hover { background: #256a4c; }
.checks { list-style: none; margin: .4rem 0; font-size: .84rem; }
.checks li { padding: .12rem 0; }
.checks .pass { color: var(--green); font-weight: 700; } .checks .fail { color: var(--red); font-weight: 700; }
.methods { display: grid; grid-template-columns: repeat(5, 1fr); gap: .4rem; margin: .4rem 0 .7rem; }
.methods button { padding: .7rem .3rem; border-radius: 8px; border: 2px solid var(--line); background: #fff; font: inherit; font-weight: 700; color: var(--deep); cursor: pointer; font-size: .82rem; }
.methods button.on { border-color: var(--teal); background: #EEF5F9; }
.quick { display: flex; gap: .35rem; flex-wrap: wrap; margin: .3rem 0; }
.quick button { border: 1px solid var(--line); background: var(--bg); border-radius: 6px; padding: .35rem .6rem; font: inherit; font-size: .8rem; cursor: pointer; }
.change { font-size: 1.4rem; font-weight: 800; color: var(--green); }
.sup-box { border: 1px dashed var(--amber); background: #FCF6EA; border-radius: 8px; padding: .6rem .7rem; margin: .5rem 0; }
.sup-box .formrow { margin: .3rem 0 0; }
.pos-recent { margin-top: 1rem; }
.rep-grid { display: grid; grid-template-columns: 1fr auto; gap: .15rem 1rem; font-size: .88rem; margin: .4rem 0; }
.rep-grid .num { text-align: right; font-variant-numeric: tabular-nums; font-weight: 600; }
.rep-grid .sec { grid-column: 1 / -1; font-size: .72rem; text-transform: uppercase; letter-spacing: .05em; color: var(--mut); margin-top: .5rem; border-bottom: 1px solid var(--line); }
.b-TRANSIENT { background: var(--teal); } .b-PREPAID { background: var(--blue); } .b-PERMIT { background: var(--green); }
.b-EXITED { background: var(--mut); } .b-OPEN { background: var(--green); } .b-RECONCILED { background: var(--blue); }
.b-SHORT { background: var(--red); } .b-OVER { background: var(--amber); color: var(--deep); } .b-BALANCED { background: var(--green); }
.b-CASH { background: var(--green); } .b-CARD, .b-CONTACTLESS, .b-MOBILE { background: var(--blue); } .b-OTHER { background: var(--mut); }
@media print {
  .pos-print, .pos-print * { visibility: visible; }
  .pos-print { position: absolute; left: 0; top: 0; width: 100%; }
}

/* ---------- jurisdiction configuration ---------- */
.pk-demo-banner { background: repeating-linear-gradient(45deg, #FDECC8, #FDECC8 12px, #F9DDA4 12px, #F9DDA4 24px);
  color: #5A3A00; font-weight: 700; font-size: .82rem; text-align: center; padding: .45rem 1rem;
  border-bottom: 2px solid #D9822B; }

/* v0.10.0 boot/tow eligibility */
.b-PENDING_APPROVAL { background: var(--amber); color: var(--deep); }
.b-REQUESTED { background: var(--blue); } .b-COMPLETED { background: var(--green); }
.b-REJECTED, .b-CANCELLED { background: var(--mut); }
.enf-panel .enf-msg { font-size: 1rem; margin-bottom: .3rem; }
.enf-panel .enf-why { margin: .2rem 0 0 1.1rem; padding: 0; }
#ad-rules-card { margin-top: 1rem; }
#ad-rules-card .formrow { align-items: center; }
#ad-rules-card .formrow label { flex-direction: row; align-items: center; gap: .35rem;
  font-size: .84rem; color: var(--ink, #222); }
#ad-rules-card .formrow label input[type=number], #ad-rules-card .formrow label input { padding: .3rem .45rem; }
#ad-rules-card .formrow label.stack { flex-direction: column; align-items: stretch; }
#ad-rules-card input[type=checkbox] { width: auto; min-width: 0; padding: 0; margin: 0; }
#ad-rules-card input[type=number] { width: 5em; min-width: 0; }